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Please refer to our Shore Excursion page for our tried and tested tours. These shore excursions have been designed with the arrival and departure of your Cruise Line in mind. Moreover any specific tour request will be dealt with on a case by case basis and your tour can be fully customized for your parties enjoyment. These types of tours are handcrafted and each tour itinerary is unique. Certain timings in the year will allow us to include cultural activities, seasonal flowering and gourmet choices where possible.
Every attraction cannot be guaranteed on the day and that the tour will be exactly as described on the advertised itinerary. Weather and unforeseen problems may arise and optional locations will be substituted. In times of inclement weather more indoor attractions will be chosen.
As soon as you have a date, please place an enquiry. At present the amount of guides in Japan does not meet the demand from International visitors. If the date requested is available and you are happy to proceed with the quote, a 25% non refundable deposit via Paypal is required to confirm the shore excursion tour. The date will not be reserved until the payment has been made.
Firstly the location and the date of your Shore Excursion in Japan, the amount of guests you would like to tour with, approximate sizes of the guests to select the most suitable vehicle and any other information such as mobility and dietary issues.
Our Tours are all priced individually and according to your specific needs and requests. Our Shore Excursions are fully customizable and any requests are taken seriously. The final quoted price is fully inclusive with no hidden extra payments.
Yes, provided it's at least three days' notice and availability for your date.
We understand that travel plans can change unexpectedly. Our cancellation and payment policy is designed to be fair and transparent, while also accounting for the time and resources required to organize each private tour.Payment Schedule20% Deposit – Due at the time of booking to confirm your tour30% Payment – Due 8 days prior to the tour date50% Balance – Due on day of tour Cancellation Policy The 20% deposit is non-refundable. If you cancel 7 days or less before the tour date, the 30% second payment is also nonrefundable. If you cancel within 24 hours of the tour, or do not show up, the full amount(100%) will be charged the day of the tour.Cruise Ship CancellationsIf your cruise ship is unable to dock at the scheduled port due to weather, mechanical issues or other official reasons beyond your control, we will issue a full refund, including the 20% deposit.Rescheduling Due to COVID-19 or Travel DisruptionsIf COVID-19-related travel disruptions prevent you from taking your trip, we offer the flexibility to reschedule your tour at no additional charge, subject to availability. In such cases, we will apply a credit equal to the amount already paid, minus any non refundable fees incurred from third-party suppliers (e.g. vehicle rentals, entrance tickets, or restaurant deposits).If you choose to cancel instead of rescheduling, the standard cancellation fees will apply.No Refunds for Unused ServicesOnce a tour has commenced, there are no refunds for any unused services, including late arrivals, early departures, missed activities, or services missed due to illness or quarantine.
International Banking is very convenient in Japan with 7/11 stores the leader in their field with ATM’s in all their locations. The use of an international credit card to withdraw Japanese Yen is by far the easiest way to pay the balance owing and has very low fees to boot. Otherwise you may prepare the balance in currencies like US Dollars and Euro with the previous day's exchange rate determining the final price.
Initially email will suffice. When we get closer to our tour date, SMS, i message and WhatsApp will be used for timely exchange of information. This will be invaluable to provide a seamless pickup at the Port to begin our tours without delay.
We do have a network within Japan that we do rely on every now and then. We will do our best to provide you with the necessary information to make an informed choice.
Yes, in fact we cover all of Kyushu and Western Japan port calls as well as many locations in central Japan as well. Our services can save you hours and hours of research and our team of like minded expats living in Japan will show you insights into Japanese history, culture, politics and lifestyles that will amaze and educate you.
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